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Store Manager Spotlight: Bone & Biscuit in Red Deer, Alberta

This week we introduce Josh, the store manager at our Red Deer Bone & Biscuit location! This pet store is family owned and operated in Red Deer Alberta. If you stop by you’ll likely be greeted by Reese and Charlie, 2 Goldendoodles that love to hang out in-store. Reese and Charlie are the official dog-treat testers and ensure that all baked goods are up to par! 


1. When did this location open?

This store opened in March of 2016, we purchased the store and had our Grand Opening in October 2016. ?


2. Where are you located?

We have a great location in the Easthill Shopping Center right next to Tim Hortons.

600-3020 22 Street,
Red Deer, Alberta
T4R 3J5

Source: Google Maps

3. What are the best ways for customers to contact the store for questions and stay up to date?



Phone Number: (587) 457-0820


4. What is your best selling product/toy right now?

We have a great selection of toys, our outdoor gear is popular now, life jackets, water bottles, travel bowls and more!


5. What’s your name?

Josh Farrell, and I’m the store manager. 

Store manager, Josh, attending a local rescue event.

6. Who else has been integral to the opening of the new store?

We are family owned and operated. Josh along with his parents, Bill and Candice. We are long time residents in the area and have been involved in the pet industry for over 20 years. We are lucky to have had  Carla Powel on board with us from day 1 as well. She has a doggy daycare and is trained in Pet first aid.

The Bone & Biscuit Red Deer pet store family!

7. Do you own any cats or dogs?

Reese and Charlie, mother and daughter Goldendoodles are store greeters at the Bone and Biscuit Co. they love to meet new people and canine friends and do a pretty awesome job of testing the treats.


8. What has inspired your interest in owning a Bone & Biscuit location?

Our family has always been involved with pets, from grooming and showing to raising puppies we have done it all.  This seemed like the right fit for us and we are pleased to offer high quality nutritious food, treats and all the latest accessories to our pet owners.


9. Reese and Charlie hit the jackpot now that you run a specialty pet supply store! What kind of toy or treat do they currently love?

Reese and Charlie are Raw fed and right now enjoy Carnivora Lhama patties, it keeps them healthy and their coats look fantastic. Favorite treats are lamb pizzle sticks from Open Range, we had to move them up a shelf! Favorite toy, the Wobble Ball, because it dispenses treats!

Two of our store Goldendoodles: Reese (mother, 8, shown left) and Charlie (daughter, 4, shown right)

10. Where is the nearest dog park?

Oxbows Off Leash Dog Park is close by, we often have pets and their owners stop in for treats, balls or Doggy ice cream on their way to or from the park.

11. What is the best advice you could give to new pet owners?

Start your new pet off on the right foot with with a raw food diet or a great quality kibble. Healthy treats and toys and games for stimulation are a must as well. Socialization is important as well  and we welcome your new fur baby to our store.

Thanks Josh!

Are you interested in opening your own Bone & Biscuit pet store? See our franchise information page and inquire about opportunities in your area!

1 Comment

  • Love this place! My brother shops here all the time for Ares, his Bernese. Recently I went in to convert our family dog (Little Leroy, a Boston Terrier/Pug aka BUG) over from kibble to raw and I believe it was Candice who helped me. She was very helpful and I appreciated her knowledge and advise very much. Thank You!! see ya soon 🙂

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